Shop Policies

Returns & Exchanges

Please note that returns, exchanges, and cancellations are not permitted; however, if you encounter any problems with your order, please contact me.

Shipping Policy 

Orders are processed and shipped via USPS within 1-3 business days from Raleigh, NC*. Anna Totten Creative is not responsible for delayed transit times once your order is shipped. We have no control over transit times once packages are given to the mail carrier. Should your package become delayed or lost, a claim will need to be filed with the shipping carrier. 

*If you ordered a print on demand product, the shipping time varies.